Thank you for your purchase. We hope you are happy with your purchase. However, if you received damaged or not the same product you ordered, you may return it to us for a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Kindly check your sizes before purchasing them. No return should be entertained for the sizing issue
RETURN PROCESS
To return an item, place the item securely in its original packaging and mail us on:
E-mail: info@kozyfit.com
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 5-7 days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note ● Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at E-Mail info@kozyfit.com